PRIVACY POLICY

ShippingBaba Maritime Logistics Platform

1. Introduction

We ShippingBaba is committed to protecting the privacy and security of personal data collected through our maritime logistics platform. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Platform and services.

This Policy applies to:

  • All users of the ShippingBaba Platform (vessel owners, operators, brokers, merchants, shippers);
  • Visitors to our websites and mobile applications;
  • Individuals whose data is processed in connection with maritime transactions;
  • Business contacts and partners;
  • Any individual whose personal data we process in our business operations.

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

2. Data Controller Information

Identity and Contact Details

Data Controller: ShippingBaba
Registered Address: 614B, Spaces Clarke Quay, 21 Merchant Road, Singapore 058267
Email: info@shippingbaba.com

3. Information We Collect

3.1 Information You Provide Directly

CategoryTypes of DataPurpose
Account Information• Name and job title
• Company name and registration
• Email address
• Phone number
• Business address
• Username and password
Account creation, authentication, communication
Verification Data• Government ID (KYC)
• Business licenses
• IMO numbers
• Maritime certificates
• Insurance documents
• Bank account details
Identity verification, compliance, payment processing
Transaction Data• Booking details
• Voyage information
• Cargo specifications
• Freight rates
• Payment history
• Contract documents
Service delivery, contract fulfillment, dispute resolution

3.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device identifiers;
  • Usage Data: Pages visited, features used, search queries, session duration;
  • Location Data: GPS coordinates (vessels), port locations, IP-based location.

3.3 Information from Third Parties

  • Credit and Background Checks: Credit scores, financial history, regulatory compliance records;
  • Maritime Databases: Vessel registrations, safety records, port state control inspections;
  • Business Partners: Transaction confirmations, performance feedback, dispute information;
  • Public Sources: Company registrations, court records, sanctions lists.

10. Your Rights

Data Subject Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data;
  • Rectification: Correct inaccurate or incomplete data;
  • Erasure: Request deletion of your data ("right to be forgotten");
  • Restriction: Limit processing of your data;
  • Portability: Receive data in a portable format;
  • Objection: Object to certain processing activities;
  • Consent Withdrawal: Withdraw consent at any time;
  • Complaint: Lodge a complaint with supervisory authorities.

How to Exercise Your Rights

Submit requests via:

  • Email: info@shippingbaba.com

We will respond within 30 days (or as required by law). Identification may be required to verify requests.

9. Data Security

9.1 Technical Measures

  • AES-256 encryption for data at rest;
  • TLS 1.3 encryption for data in transit;
  • Multi-factor authentication (MFA) for account access;
  • Regular security audits and penetration testing;
  • Intrusion detection and prevention systems;
  • Secure backup and disaster recovery systems.

9.2 Organizational Measures

  • Limited access on need-to-know basis;
  • Employee confidentiality agreements;
  • Regular security training for staff;
  • Vendor security assessments;
  • Incident response procedures;
  • Privacy by design principles.

11. Cookies and Tracking Technologies

11.1 Types of Cookies We Use

Cookie TypePurposeDuration
EssentialAuthentication, security, load balancingSession
FunctionalLanguage preferences, user settings1 year
AnalyticsUsage statistics, performance monitoring2 years
MarketingAd targeting, campaign effectiveness90 days

11.2 Managing Cookies

You can control cookies through:

  • Browser settings to block or delete cookies;
  • Our cookie consent manager on first visit;
  • Account settings for registered users;
  • Opt-out links in marketing emails.

Note: Disabling essential cookies may impact Platform functionality.

14. Contact Us

Privacy Inquiries

For privacy-related questions, requests, or complaints:

Email: info@shippingbaba.com
Mail:
ShippingBaba
614B, Spaces Clarke Quay
21 Merchant Road
Singapore 058267

Supervisory Authorities

You may also contact your local data protection authority:

  • Singapore: Personal Data Protection Commission (PDPC)
  • EU: Your national Data Protection Authority
  • UK: Information Commissioner's Office (ICO)
  • California: California Privacy Protection Agency

© 2024 ShippingBaba. All rights reserved.

This Privacy Policy was last updated on December 2024

SHIPPING BABA

Professional maritime logistics solutions connecting global trade with reliability and excellence.